My customer number is 184296900 . 179,90 euro has been collected as my first installement of the premium .
I would like to know why there is two month payment collected from me . My per month premium is 89,90 euro
Please refer the attached screen capture of my auto deduction
The premiums we've deducted are for the month November and December. Normally we deduct the premium in advance. Because the policy was activated on the 2nd of November we couldn’t collect the premium in advance. You’re insured wihit us form the first of November. Therefor the premiums for November and December are collected.
@CostasDiamantis Welcome on the community. It depends on the payment method you have chosen. If you chose direct debit, we will take it from your account at the beginning of each month. If you chose giro, we will send you a giro. Why do you want to pay for three months? Do you want to make a quarterly payment, or are you moving abroad after three months?
If you want me to check your personal account, would you kindly send me your insurance number, postal code and date of birth in a private message?